COMMON QUESTIONS

Modeling:

We are always looking for new models for both our print catalog and our web page. You have to be over 18 and have experience both with modeling and BDSM equipment. We prefer realistic looking models so don't think you have to be a"super model". If you are interested email us your picture and, if possible, a run down of your modeling experience.

Shipping:

All products are shipped in plain brown wrapper. There is nothing beyond our company name and address printed on the shipping label. Many of our customers do have their orders shipped to their work address and our packaging is suitable for that sort of thing.

Most packages are shipped via UPS. We may use Fed Ex for overnight and international shipments. International shipments are generally shipped via the US postal service.

All charges will appear as Rupert Huse & Son on your statement.

 

Who is Rupert Huse? well, click here

 

Customer Satisfaction Policy:

We want you to be happy with your order from us. We do however have to balance our return policy with the safety of our customers. We therefore will only accept items that are returned in the original unopened packaging. Items that have been used are non returnable unless they are defective in some way. In no event are insertable type items, catheters, pinwheels, or dildos returnable. As per industry standards, latex clothing is also non returnable, nor can it be exchanged due to size issues. We accept returns subject to the above conditions for a period of 16 days from the date we ship them. We will exchange an item within 30 days of shipment again subject to the above restrictions. Shipping and handling charges are never refundable. All returns and exchanges are subject to re-stocking charges.

Limitation of Liability:

All items are sold for use between consenting adults only. We ask that you act responsibly. All items are sold as novelties only. We assume no responsibility for items that are misused or used in an unsafe or illegal manner.

THERE IS NO WARRANTY, REPRESENTATION OR CONDITION OF ANY KIND; AND ANY WARRANTY, EXPRESS OR IMPLIED, IS EXCLUDED AND DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow limitations on implied warranties, so the above limitation may not apply to you.

IT IS AGREED THAT SELLER'S LIABILITY AND PURCHASER'S SOLE REMEDY, WHETHER IN CONTRACT, UNDER ANY WARRANTY, IN TORT (INCLUDING NEGLIGENCE), IN STRICT LIABILITY OR OTHERWISE, SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BY THE PURCHASER, AND UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF EQUIPMENT, LOST PROFITS OR REVENUE, COSTS OF RENTING REPLACEMENTS AND OTHER ADDITIONAL EXPENSES, EVEN IF THE SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE PRICE STATED FOR THE EQUIPMENT IS A CONSIDERATION IN LIMITING SELLERS LIABILITY AND PURCHASER'S REMEDY.

Some states do not allow limitations on implied warranties, so the above limitation may not apply to you.

SELLER WILL NOT BE LIABLE FOR ANY DAMAGES, LOSSES OR EXPENSES AS A RESULT OF PURCHASER'S NEGLIGENCE, WHETHER DEEMED ACTIVE OR PASSIVE AND WHETHER OR NOT ANY SUCH NEGLIGENCE IS THE SOLE CAUSE OF ANY DAMAGE, LOSS OR EXPENSE.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.